Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models, and innovative cloud services, has been a game-changer for businesses maintaining and growing call center operations. What’s the advantage of cloud technology for…
The past few years has left IT managers and security-conscious decision makers in a state of hesitation when it comes to fully migrating all of their business data and applications to the cloud. As a result, a new model of cloud deployment, known as the hybrid cloud, offers businesses the opportunity to take a stair-step approach to the cloud while…
The expectation of anytime anywhere access to bandwidth-intensive enterprise applications, including the growth of cloud services, has put a tremendous strain on traditional WAN infrastructures. Not only that, as remote offices have become the norm and mobile devices, video and real-time applications continue to increase, many believe legacy enterprise WAN has reached its breaking point. Some see the introduction of…
