Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models, and innovative cloud services, has been a game-changer for businesses maintaining and growing call center operations. What’s the advantage of cloud technology for…
The past few years has left IT managers and security-conscious decision makers in a state of hesitation when it comes to fully migrating all of their business data and applications to the cloud. As a result, a new model of cloud deployment, known as the hybrid cloud, offers businesses the opportunity to take a stair-step approach to the cloud while…
The expectation of anytime anywhere access to bandwidth-intensive enterprise applications, including the growth of cloud services, has put a tremendous strain on traditional WAN infrastructures. Not only that, as remote offices have become the norm and mobile devices, video and real-time applications continue to increase, many believe legacy enterprise WAN has reached its breaking point. Some see the introduction of…
It is not a matter of if, it is a matter of when your company will be compromised. With the growing complexity of IT environments and increased security threats, it’s no surprise that corporate spending on information security products and services continues to rise. In fact, Gartner predicts that worldwide spending on information security products and services will reach $81.6…
Small and mid-sized businesses (SMBs) experience some unique organizational challenges that position them to be prime candidates for the benefits of a solid Unified Communications & Collaboration (UC&C) solution. Smaller companies tend to have more flexible, less defined employee roles than their larger, enterprise counterparts. In such, employees often wear many hats and are required to manage multiple, often disparate,…
Is your organization utilizing cloud services? Companies that have migrated to cloud apps whether it is AWS, 365 , hosted voice or salesforce for example are Utilizing SDN to improve performance. The concept of Software Defined Networking (SDN) has attracted a lot of attention over the past several years. First, because of its promise to deliver a more agile and…
Longtime customer Max Restaurant Group with multiple locations spread over three states was looking for a way to centralize communications for their ten current sites and to reduce the costs of their growing business. ITC recommended and implemented a Unified Communications Solution that has migrated their phone systems to the Cloud. The move has allowed them to centrally control each…
The global economic recovery, alongside strong development in emerging markets, is shifting priorities in the doors industry to sustainable, profitable growth. Amidst potential supply shortages resulting in increased prices for steel, energy and human resources, companies must secure strong revenue growth, control costs and increase operational efficiency. Based on our industry expertise combined with our consultant’s transformation capabilities, Our company…
ITC successfully assisted a Financial Services Firm located in Stamford CT on a Hosted Exchange Project. During a WAN Op consultation, it was revealed that their in-house Exchange administrator had left the company, leaving the responsibilities of maintaining hardware, installing security updates, and daily backup to the Network Manager and the CTO. The added responsibilities of maintaining an on premise Exchange…
As many of you know I am a cycling enthusiast and have sat on the board at my local YMCA. I have been participating in the Spin-a-thon the past couple years and will be sponsoring the event this year. This Spin-a-thon helps raise money for the LIVESTRONG Foundation. LIVESTRONG is an amazing organization and the program at the YMCA helps…
