A Hosted Phone Service or VOIP (Voice Over Internet Protocol) phone service is a telephony platform where the hardware and PBX is located at an offsite location from where the phone service is being used.
Your phone will now have an IP address and the call will travel over the internet. Moving your phone service to the cloud provides greater mobility and flexibility as a cell phone, desktop computer, laptop, or tablet can now be used to communicate in addition to your standard desktop phone.
Businesses of all sizes moving to a Hosted Phone Service are taking advantage of the cost savings of not having to house, maintain, or upgrade the equipment. They are able to quickly scale their service by adding new lines, extensions, and even additional sites as needed. Providing increased reliability and call clarity while providing peace of mind in the form of a Disaster Recovery Plan. Ensuring your company’s communications aren’t disrupted due to unforeseen events such as storms or power outages.