Longtime customer Max Restaurant Group with multiple locations spread over three states was looking for a way to centralize communications for their ten current sites and to reduce the costs of their growing business. ITC recommended and implemented a Unified Communications Solution that has migrated their phone systems to the Cloud. The move has allowed them to centrally control each restaurant’s phone system from one online portal. This allows an administrator the ability to perform multiple functions, including but not limited to, setting each location’s call routing, checking voicemails, creating and amending auto attendants, and checking and paying their bills online. In addition, it has also lowered their overall costs by eliminating each restaurant’s individual phone system, consolidating to a single cloud based carrier. The move ensures each location’s survivability, as they are able to reroute calls to another restaurant or to a different phone number in the event of a power outage or other unforeseen emergency. Selecting a Cloud based communications solution has also entitled them to the added benefit of always having the most current up to date software version as all upgrades are automatically applied in real time. No longer will they have to manually upgrade or renew their service contracts to receive the latest benefits. Max Restaurant Groups successful migration to the cloud has not only improved their communication and lowered their costs but has given them a platform that is able to grow with them, setting them up for continued success in the future. To enjoy the same benefits as Max Restaurant Group, contact Infinite Technology Consulting to see how a Cloud Based Unified Communications Solution can help your business.
Contact our Sales Team at Infinite Technology Consulting today to find the right solution for your business Sales@itc1.net (860)693-3100
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